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2.2 out of 44 reviews
Telecom Namibia - Internet & Telecoms

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4 Reviews (★★★★★)
7 Reviews (★★★★☆)
6 Reviews (★★★☆☆)
3 Reviews (★★☆☆☆)
24 Reviews (★☆☆☆☆)
About | Telecom Namibia

Telecom Namibia is the national telecommunications provider of Namibia, offering a wide range of services that include voice, internet, and data communication solutions. It was established in 1992 as a state-owned entity and has since been a key player in Namibia's telecommunications sector. The company provides services to both individual consumers and businesses, including fixed-line telephony, mobile services, broadband, and enterprise solutions. Telecom Namibia is also involved in offering international connectivity via submarine cables and satellite links, which enhances global communication capabilities for the country.

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Reviews
3/5 @from-whatsapp-user | June 23, 2025, 9:56 a.m.

Wifi Pockets

The wifi pocket works okay, however the need to constantly reset it just to get better WiFi signal can be very irritating

5/5 @from-whatsapp-user | June 21, 2025, 3:50 p.m.

Wifi

Great wifi connection

2/5 @from-whatsapp-user | June 15, 2025, 2:13 p.m.

Slow Internet all weekend

The Internet has been buffering all weekend, super slow especially on the socials

5/5 @from-whatsapp-user | June 10, 2025, 10:22 a.m.

Jiva

Love the Jiva Packages, they have a lot of data to enjoy with

1/5 @from-whatsapp-user | June 10, 2025, 10 a.m.

Slow Network

The network has been slow for the past two weeks. The calls cut too, one has to call multiple times.

4/5 @from-whatsapp-user | June 8, 2025, 11:32 a.m.

Pocket Wifi

Recently got a pocket wifi for my house in groot aub and I load it with Jiva packages for wifi Works great👍🏼the kids are studying well and enjoying streaming

3/5 @from-whatsapp-user | May 31, 2025, midnight

Great data packages

I love the jiva packages, they have great data bundles and very budget friendly 😊

3/5 @from-whatsapp-user | May 29, 2025, 3:45 p.m.

Numbers always out of coverage

I'm not sure what the issue is but every time I dial a TN number the network hardly goes through I'll have to try three times It's frustrating

4/5 @from-whatsapp-user | May 27, 2025, 2:49 p.m.

Good Connectivity

Telecom is one of the most affordble telecommunications network we have and its proper cheap👍🏽

4/5 @from-whatsapp-user | May 17, 2025, 1:56 p.m.

Brand acti

Great initiative on the brand activation in wanaheda today, got my sim card as well

4/5 @from-whatsapp-user | May 16, 2025, 2:32 p.m.

Data

They have great data packages very budget friendly

4/5 @from-whatsapp-user | May 10, 2025, 7:57 p.m.

Great wifi connectivity lately

March and April's network was really bad, May has been good ,hardly any buffer situations Keep up the good work🙌🏽

2/5 @from-whatsapp-user | May 3, 2025, 10:51 a.m.

Why does our credit disappear?

There are times when I recharge and than check my balance and its on zero, data off and everything If I than call an agent at telecom they tell me I should switch my phone on and off, than my credit will be back, and it's still not but why should that be the case Fix these issues!

3/5 @from-whatsapp-user | April 29, 2025, 4:24 p.m.

Slow Mobile Data

The data packages are cost effective, however the data is slowwwww, its annoying..

4/5 @from-whatsapp-user | April 28, 2025, 2:56 p.m.

Brand activation in Wanaheda

Telecom did great last week saturday by educating us about fibre in Wanaheda, we all want great internet connection

1/5 @from-whatsapp-user | April 15, 2025, 10:34 p.m.

Poor Network

I have been using Telecom Namibia since last year but their network is very poor.Telecom Namibia need to improve their network then all shall be well ,the network is just fine sometimes night time but day time just suffering .at the village the data is not working even ones.they have good data but they’re network is giving people headaches serious. Improve needed ASAP

3/5 @from-whatsapp-user | April 15, 2025, 10:17 p.m.

Telecom Namibia the network is always poor it's a big company but their network is always poor very very slow such a big company but poor network always

I'm always disappointed by Telecom Namibia network especially at village Telecom Namibia the network is always poor it's a big company but their network is always poor very very slow such a big company but poor network always

5/5 @from-whatsapp-user | April 5, 2025, 5:44 p.m.

Thank you Mr Mark

Good service from the Manager at the Teleshop in Independence Avenue. Solved my issue in a very respectful manner. Thanks Mr Mark

4/5 @from-whatsapp-user | April 5, 2025, 5:43 p.m.

Good service

I quite pleased with the service that you provided,Maris makes life easy.

1/5 @from-whatsapp-user | April 5, 2025, 4:53 p.m.

Bad service

I am not happy with your poor service. I pay my monthly installments every month but I don't use their internet because the network is bad. Do better.

3/5 @from-whatsapp-user | April 1, 2025, 2:28 p.m.

Network kinda better

The internet connectivity is a bit better compared to last week, keep the momentum Telecom!💪🏽

1/5 @from-whatsapp-user | March 26, 2025, 10:15 a.m.

Am not happy

They've bad customer service, you call the toll free number and they always don't pick up

1/5 @from-whatsapp-user | March 26, 2025, 10:10 a.m.

Bad service

To slow to attend to customer

1/5 Mario | March 25, 2025, 11:53 a.m.

Network bad all the time

Always buffing

1/5 @from-whatsapp-user | March 23, 2025, 12:25 p.m.

Bad Service

Always long queue at Teleshops

1/5 @from-whatsapp-user | March 22, 2025, 1:34 p.m.

Bad service by Telecom Namibia

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1/5 @from-whatsapp-user | March 21, 2025, 1 p.m.

Bad Service

There is literally NO customer service at Telecom Namibia. I have been struggling for the past 3 days to sort out my account with Telecom and TN Mobile. I have contacted a call centre agent, a sales agent, the supervisor, the manager and still no one can provide me with clear feedback.

1/5 @from-whatsapp-user | March 20, 2025, 8:38 p.m.

Bad Network

This network is terrible and this company is still in business because of the government. I wonder what ship the CEO is driving. After the hacking the man lied to us and he was not held accountable.

1/5 @from-whatsapp-user | March 20, 2025, 9:36 a.m.

Bad Network

The network is bad please do something we cannot continue like this it's affecting our businesses

1/5 @from-whatsapp-user | March 19, 2025, 3:08 p.m.

Terrible Network

This company is not good, network is bad here in Swakopmund but we are still paying. They don't even give extra for us affected. It's not fair

1/5 @from-whatsapp-user | March 17, 2025, 12:20 p.m.

Displeased customer

I use Telecom for my wifi and as a user of this service for over 5 years I am not pleased with the service from Telecom, the internet is slow, if you encounter a problem they don't answer thier phone and it takes even longer to send out an agent to come and look at your router.

5/5 @from-whatsapp-user | March 13, 2025, 8:39 p.m.

Good Fiber Connection

Good connection in Rocky, we need more of it across the country.

1/5 SophiaJ | March 11, 2025, 2:44 p.m.

Bad Service

Bad internet, will not suggest it even to my enemy. Telecom is lying to the people by saying they are providing internet services. Can't even load google page using them.

1/5 Gerson | March 10, 2025, 1:29 a.m.

Slegte netwerk en geen kommunikasie van Telecom nie.

Hierdie maatskappy se diens is baie sleg, hulle kommunikeer selfs nie wanneer die netwerk sleg is nie, maar hulle sny dit af as jy nie betaal nie.

1/5 RikondjaD | March 8, 2025, 5:57 p.m.

Very Bad Connection

Telecom what you are doing is very bad, here in Grootberg, the internet has been down and you people are not even doing anything. Very bad

1/5 Phillimon | March 5, 2025, 10:31 p.m.

We are suffaling in Otavi

Telecom pliz fix your internet, we are paying every month but network is bad.

1/5 Alister | March 5, 2025, 7:44 p.m.

Horrible network

Horrible network and Internet access these days, telecom do better please

1/5 Tangi-Frans | March 5, 2025, 9:48 a.m.

Slow Internet

The Mobile data is very slow and with Telecom Wi-Fi users experience more discomfort in connection

1/5 Ashok | March 3, 2025, 7:30 p.m.

Toll Free Unanswered

The Toll free number 11000 goes unanswered to top it off my data is not working so well these couple on days. Telecom, fix these issues!

1/5 George | March 1, 2025, 1:33 p.m.

Slegte diens.

Hierdie netwerk is sleg, ons ly al vir die laaste 2 weke in Khomasdal. Aan die einde van die maand wil hulle hul geld hê, maar waarvoor betaal ons? Teleccccccom.

1/5 Ice | Feb. 20, 2025, 4:42 p.m.

Bad service

The way Telecom is selling sim cards is just not the one... How can you choose to sell 25 sim cards at each Teleshop in a day. While there is stock we cant purchase sim cards after the shop sell 25 sim card... Very bad😞😞😞

2/5 Johnathan | Feb. 19, 2025, 9:34 a.m.

Horrible Network in the North

Using my TN Number in the north is very stressful when it comes to data, to a point where id rather buy MTC data which is even more ridiculously expensive. ALL this network providers need to do better

1/5 BismarkV | Feb. 7, 2025, 1:05 p.m.

Bad Customer Service

Telecom Call Centre should train their Agents. I encountered one of the most entitled and rude agents, Auguste Itula. You can not have bad network and bad customer service at the same time. At least have one.

1/5 Andre | Jan. 4, 2025, 12:31 a.m.

Slow Wifi in Soweto

Jou diens is vreeslik. Ek het WiFi wat ek nie kan opgradeer nie. Wat is die sin om dit te hê? Verbeter jou dienste.

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