2.0 out of 4 reviews
Old Mutual Namibia - Insurance
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About | Old Mutual Namibia
Old Mutual Namibia is a well-established financial services company in Namibia, offering a wide range of insurance, investment, and wealth management products. As a subsidiary of the international Old Mutual Group, which has operations in several African countries, Old Mutual Namibia plays a significant role in the Namibian financial sector, providing solutions designed to help individuals, families, and businesses achieve financial security and growth.
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Under staffed and slow service
Old mutual tower is the biggest old mutual branch in Windhoek yet their service is the slowest and client service desks are alot and empty causing slow service compared to smaller branches like Katutura branch which i would rate a 5/5
Call Centre
Can you please tell your agents to answer the call centre number. Even if you want to buy something like a policy how then can people buy if you don't answer their calls at the call centre. Do better
Good Savings Plan
They have a good savings plan, pretty affordable, and some of the agents are very persistent but friendly
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Good advice
I am happy that you offer products such as life , loans and funeral insurance for us and our loved ones at affordable rates.